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Crafted for every celebration
KVC Jewels is the digital-first fine jewelry brand of Bajrangdas Impex, a trusted name in diamond manufacturing for over 10 years. Powered by a family legacy and driven by the vision of our female entrepreneurs, we craft handcrafted jewelry using ethically sourced diamonds and precious metals.
For over a decade, our foundation was built as Bajrangdas Impex, a name synonymous with trust in the diamond manufacturing industry. Today, the women of our family have taken that legacy forward, transforming rough diamonds into wearable art. KVC Jewels is the creative studio born from this heritage where manufacturing expertise meets feminine artistry.
You can shop directly from our official website, as well as through our official storefronts on Amazon and Etsy. All platforms offer the same handcrafted quality and commitment to trust.
Yes. We are committed to ethical sourcing. Our diamonds are acquired from legitimate sources and comply with the Kimberley Process Certification Scheme (KPCS), ensuring they are conflict-free.
Simply browse our collection, select your desired piece, and proceed to checkout. You can create an account for faster checkout in the future, or check out as a guest.
We accept UPI, credit/debit cards, net banking, wallets, and other secure payment gateway options. For orders exceeding ₹2,00,000, your PAN may be required as per Government of India regulations.
COD availability depends on your location and the product. Please check the available payment options at checkout. For made-to-order and custom pieces, full payment is required before production begins.
Yes, you can request a cancellation via email before dispatch. Once your order has been shipped, cancellations are not accepted. Please refer to our Cancellation & Refund Policy and Return Policy for shipped orders.
If your order has not yet entered production or been dispatched, we may be able to accommodate modifications. Please contact us immediately at jewelskvc@gmail.com. Custom-designed orders cannot be modified once production has commenced.
Absolutely. All payments are processed through secure third-party gateways that adhere to strict industry security standards. We do not store your card or UPI credentials on our servers.
Yes, we ship to all serviceable pin codes across India. Shipping charges, if any, are displayed at checkout.
Our estimated delivery timeline for domestic orders is 8–12 working days from the date of order confirmation. Working days exclude Sundays and public holidays.
Yes, we ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the sole responsibility of the customer.
Our estimated delivery timeline for international orders is 15–20 working days from the date of order confirmation. Delivery timelines may vary based on destination country, customs clearance, and logistics partners.
Once your order is shipped, we will send you an email with a tracking link. You can also log into your account to check the status of your order.
Yes, your jewelry is shipped in durable, tamper-evident packaging and is fully insured until it reaches you. We use reputed courier partners to ensure safe delivery.
If you receive a damaged package, please do not accept it if the tamper-evident seal is broken. Contact us immediately at jewelskvc@gmail.com with photos of the damage, and we will resolve the issue. Please refer to our Return & Refund Policy for details.
We offer a 5-day return policy from the date of delivery. Returns are accepted only for:
Please contact us at jewelskvc@gmail.com within the return window. Our team will guide you through the process. Return shipping costs may apply and will be communicated at the time of return authorization.
Refunds will be processed to the original payment method within 15 business days after we receive and inspect the returned product. Shipping charges are non-refundable.
Yes, exchanges are subject to product availability. If the desired exchange item is unavailable, a refund or store credit will be offered.
No. Custom-designed and personalized pieces are final and non-refundable once production has commenced, unless there is a manufacturing defect.
Yes. All our gold jewelry is stamped with a Bureau of Indian Standards (BIS) Hallmark, guaranteeing its purity. The hallmark includes the BIS logo, the karatage and fineness number (e.g., 750 for 18K gold), and a unique HUID number.
Yes. Our diamonds are certified by reputable gemological laboratories. Depending on the piece, you may receive certification from GIA (for solitaires), IGI, or other recognized labs. Certificates are provided for eligible products.
You can verify the BIS Hallmark using the BIS Care App by entering the HUID number. For diamond certification, you can verify the certificate number on the respective laboratory's website.
We strive to display our products as accurately as possible. However, slight variations in color, appearance, or finish may occur due to photography, screen settings, or the natural characteristics of gemstones. Natural gemstones and diamonds may have unique inclusions and characteristics that make each piece one-of-a-kind.
Absolutely! Custom design is at the heart of what we do. Whether you have a sketch, a reference image, or just an idea, our design team will work with you to bring your vision to life.
Custom-designed jewelry typically takes 4–6 weeks from design approval to completion. The exact timeline will be communicated based on the complexity of your design.
Yes, we welcome you to provide your own stones. Our team will incorporate them into your custom design.
No. Custom-designed and personalized pieces are final and non-refundable once production has commenced, unless there is a manufacturing defect.
Yes, we include design revisions during the approval process. Once the design is finalized and production begins, further changes cannot be accommodated.
We recommend cleaning your jewelry at home once a month and having it professionally cleaned at least once a year.
We recommend removing your jewelry before showering, swimming, or any activity that involves water, soap, or chemicals. Soap, shampoo, and hard water can leave residue and dull the sparkle of your jewelry.
Use a mild solution of lukewarm water and a few drops of mild dish soap. Gently scrub with a soft-bristle toothbrush, then rinse and dry with a soft cloth. Ensure each stone is securely set before cleaning.
Yes, our pieces are designed for everyday wear. However, following proper care instructions will help preserve their beauty for years to come.
KVC Jewels offers a 3 months warranty on manufacturing defects, including faulty settings or pre-existing damage to precious metal due to craftsmanship. This warranty is valid from the date of purchase.
To make a warranty claim, please provide the following, then contact us at jewelskvc@gmail.com and our team will guide you through the process.
Yes. We offer free size adjustment on ring purchases within 5 Days from the date of purchase. After this period, a nominal charge will apply. Some designs, such as full-eternity rings, may not be resizable.
Yes. We offer repair services for accidental damage or wear and tear at a minimal cost, depending on the nature of the repair. Please contact us for a quote.
Yes. The warranty is transferable if the jewelry is gifted, provided the original documentation is available.
Yes, we offer elegant gift packaging for all orders. If you'd like a personalized message included, please mention it at checkout or contact us after placing your order.
Currently, we do not offer gift cards. Please sign up for our newsletter to be notified when this service becomes available.
Absolutely! Our team is happy to help you find the perfect piece. Contact us at jewelskvc@gmail.com with your budget, occasion, and any preferences, and we'll curate suggestions for you.
Our standard return and exchange policy applies. Please ensure the product meets the return conditions. Custom-designed gifts are non-returnable.
KVC Jewels (A Unit of Bajrangdas Impex)
3, 4, 5 Sidh Kutir Industrial Estate, Surat – 395006, Gujarat, India